The process of getting your car fixed after an accident can be confusing on its own, but the terminology that can accompany it can make it even more puzzling, especially if you’ve never been through it before. Here are some common words/phrases you may hear before, during, and after the repair of your vehicle.
Appraisal
The written valuation of your vehicle’s worth from your insurance company is called an appraisal. Your repair shop may provide you with a damage appraisal, which is the written estimate of the cost of the damage your vehicle suffered. You may have one appraisal from your insurance company and another from your body shop.
Estimate
As stated, your repair shop may give you a written estimate. This document will include the damages your vehicle has and the cost of the parts, repairs, and labor it will require to fix it after the accident.
Repair Authorization
Before your chosen body shop can get to work on your vehicle, they need your written consent to do so. Depending on the situation and your specific insurance policy, the shop may also need your insurance company’s approval.
Repair Order or Work Order
In order to keep everything organized for you and the insurance company, the shop will track everything they do to your vehicle, including the parts they used and the necessary hours of labor.
Exclusion
Unfortunately, sometimes everything isn’t covered by your auto insurance. Any repair labeled or referred to as an exclusion is not covered. Therefore, it’s important to review your coverage before an accident occurs!
You’re Ready to Handle the Collision Repair Process
Now that you’ve learned some of the words and phrases most commonly used during the collision repair process, you can confidently take care of any repair work your vehicle needs after an accident.
As always, keep City Paint & Body in mind for all your collision repair and auto body paint needs in
Bryan,
College Station, and all of the Brazos Valley. We’ve been doing this since 1982, which means we know a thing or two about dealing with the insurance company. Feel free to
call us and ask questions – we’re here to help!
